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00:04

The importance of feedback to candidates Alright, another question.

00:14

Is it the last one?What's the thought process behind this madness?

00:18

I can't find it.I love it!- Yes, hello?

00:29

Call me.- I love it.

00:41

The relationship with a candidate must be built on transparency and trust.

00:46

It's respect.Really, it's respect.The candidate puts time into applying, into sending their CV,whether it is ten, a hundred, or a thousand.

00:56

I really take my time, with my own hands,even late at night, to reply to every applicant.

01:02

I'm not going to over-egg the pudding, that'd be a lie.

01:05

I won't say I give personalized feedback 100% of the time to every single applicant.

01:11

The people who send their CV but don't fit the job profile.

01:16

We've set up filters that allow me to assess whether someone doesn't meet the requirements, maybe they lack some skills, or experience,or aren't the profile we're looking for.

01:28

These filters are what helps us send more or less personalized messages, when we receive many applications,so that everyone gets a reply.

01:41

Look, this very morning I received a message from a candidate saying,"Good morning, Mr. Caldarella,thank you so much for taking the time to reply.

01:49

It means a lot to me because I sent over 200 applications and no one replied." I often put myself in their shoes.

01:56

Here is another example.A candidate I never hired gave us work later because they'd joined an end client and told me, "I enjoyed the experience as a candidate so much, that I thought to myself:"It's important for me to work with Fabian and his team because I know they'll treat candidates well." So you get the idea: I automatically put myself in their shoes, and it's important that we treat with respect, and above all, professionalism.